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Steadyline Communications
VoIP telephony

Your phone system, wherever you are

Create your perfect cloud phone system with Steadyline. We remove the complicated assumptions, keep it simple and let you build a package rich in features that won’t break the bank.

Steadyline app keypad
Steadyline app incoming call

A partner who understands the now — and steadylines your future

Call from your laptop, tablet or phone and take your phone system wherever you go. Use the desktop app or mobile app and keep the same presence as if you were sitting in your office.

Desk, desktop & mobile

Desk phones, a desktop app and iOS/Android apps — one number, everywhere.

Intelligent integration

Click-to-dial and screen-pop with Salesforce, Microsoft Dynamics, HubSpot, Zendesk, Pipedrive, Zoho and 1,500+ more apps.

Microsoft Teams

A cost-effective, resilient voice solution inside Microsoft Teams — calls, presence and your business number.

Call recording & AI summaries

Every call recorded, transcribed and summarised — with mood, outcome and next steps logged automatically.

Compliance built in

Recording pauses automatically for card payments (PCI), with long-term archiving for regulated industries.

Queues & call centre

Live wallboards, callbacks and AI-assisted queues so your team always knows who’s waiting and why.

Phone hardware

Flagship Yealink phones

From the T88 Pro touchscreen flagships to rugged DECT cordless — delivered pre-configured, so they just work.

See the phones
Transcription included

Every call transcribed, summarised and searchable

Included with every Steadyline phone system — no add-ons, no per-minute charges.

ST
Sophie ↔ Sarah Whitfield
Harbour View Dental · Sales queue · 6m 41s
SW
00:12
Hi, we’re looking at four more SIMs for the new hygienists — and can we get full fibre?
JN
00:19
Of course. Full fibre 500 is available at your address — I checked while we were talking.
SW
00:31
Great. Our renewal is in March, does that matter?
JN
00:38
We can put SIMs and fibre on one bill and line it up with March. I’ll book the install now.
AI summary😊 Positive

Wants 4 extra SIMs and full fibre. Contract renews in March. Agreed one bill aligned to renewal.

Next steps
  • Book FTTP 500 install
  • Send SIM proposal to Sarah
Logged to your CRM automatically
renewalacross every call
Harbour View Dentaltoday 10:14
…our renewal is in March…
Kestrel LogisticsMon 15:02
…before the renewal we want to…
Oakfield Vets12 Oct
…renewal quote for 12 lines…
Call recordingIncluded
TranscriptionIncluded
AI summariesIncluded
Search every callIncluded
WallboardsIncluded
Dashboard builderIncluded
Team replayIncluded
Mood & topicsIncluded
Memory & context

Know who’s calling — and why — before you say hello

Steadyline remembers every conversation and pulls in what your systems know, so whoever answers already has the whole story.

Memory

Every call, email, chat and WhatsApp remembered — what they asked, what was promised, how they felt and how they like to be contacted.

Context

Account, open deals, tickets, invoices and appointments from your CRM and business apps — on screen as the phone rings.

Shared by the team

Transfer a call and the summary goes with it. Nobody asks the customer to repeat themselves.

Private to you

Your customers’ memory stays in your account, UK-hosted — never shared between businesses.

SW
Incoming · Sales queue
Sarah Whitfield
Harbour View Dental · 07700 900123
Memory
3 weeks ago
Asked about 4 extra SIMs and full fibre
Last week
Emailed: renewal is in March
Yesterday
WhatsApp: prefers a callback, not hold
Context
Account14 lines · £486/mo
Open dealFull fibre + 4 SIMs
RenewalMarch 2027
Mood last call😊 Positive
From
Knows every caller. Greet Sarah by name — offer SIMs + full fibre on one bill, lined up with her March renewal.
The Steadyline apps

Your office phone, in your pocket

Native Steadyline apps for iPhone, Android, Windows and Mac. Same number, same team, same presence — wherever you are.

  • See who’s calling — and what they called about last time — before you answer
  • Live transcript and AI-suggested next steps during the call
  • Team presence: who’s free, on a call or at lunch
  • Transfer, record, translate and switch devices mid-call
Steadyline app — incoming call with AI memory
Steadyline app — live transcript during a call
Steadyline app — team presence
Desktop app

Built for the desk — works over everything

The Steadyline desktop app for Windows and Mac. The Steadyline call drawer docks along the bottom of your screen over whatever you’re working in — Outlook, your CRM, spreadsheets — and every call can be dragged to a colleague.

OutlookST
New mailDeleteArchiveReply
FocusedOther
SW
Sarah Whitfield10:45
Re: extra SIMs and full fibre
Thanks Sophie — can we line it up with March?
KL
Kestrel Logistics10:31
Renewal quote — 22 lines
Could you send the revised figures by Friday…
OV
Oakfield Vets09:58
Porting date confirmed
Great news, the number moves on Tuesday…
DS
Tom Price09:12
Monday sales board
Board’s on the TV — nice week everyone 🎉
MR
Priya ShahYesterday
New lead: Brookfield Physio
6 users, wants Teams calling + new SIMs
CB
Chris BurgessYesterday
Install pack — Harbour View
Router config attached
Re: extra SIMs and full fibre
SW
Sarah Whitfield
To: Sophie Turner · 10:45

Hi Sophie,

Thanks for the call earlier. We’d like the four extra SIMs for the new hygienists, and full fibre if it’s available at the practice.

Many thanks,
Sarah Whitfield
Practice Manager · Harbour View Dental

Drop on a teammate
DS
Tom Price
Sales Manager
On a call
JN
Sophie Turner
Business Development
Available
GL
Lucy Hart
Customer Service
Available
SWSarah Whitfield
SWSarah Whitfield02:14 · Harbour View Dental
Always there
Docked along the bottom of your screen, over Outlook, your CRM or anything else.
Drag to transfer
Drag the caller onto anyone who’s free — the AI summary goes with the call.
Knows the caller
Caller memory and suggested next steps right in the bar.
Live visibility

See every call as it happens

Your portal shows live calls, queues, AI summaries and mood for every conversation — so nothing slips through.

  • Live call board and queue wallboards
  • AI summaries, mood and outcomes on every call
  • Customer memory: who called, why, and what happened last time
Queue Wallboard
Live3 waiting
3
Waiting
1
On hold
1
Callback
02:14
Avg wait
1
John Smith+44 7700 900 20104:12

💬 FTTP 330 · pricing

New contact

Link: broadband page

AnswerCallback
2
Dave Hutchins02:08Virtual hold

💬 Adding two mobile SIMs

3 prev calls · avg mood 84% · prefers mornings

# DDI: 020 4628 3345

Answer
3
Karen Price00:34

💬 Handset not registering

1 prev call · ticket already open

→ Transfer from Reception

AnswerCallback
Free, no-obligation review

Ready for a steadier line?

Get a free, no-nonsense review of your lines, mobiles and phone system — we’ll show you what to keep, what to cut and what to fix.