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Steadyline Communications
Phone systems · call centre · AI

Steady lines.
Straight answers.
Solid service.

Connectivity, business mobiles and a cloud phone system with an AI that remembers every caller — set up properly and kept running by people you can actually reach.

portal.steadylinecomms.co.uk
On Calls
6
3 waiting
Today's Calls
142
0 missed
AI Answered
81%
routine calls
Broadband
330
Mbps · healthy
Live Activity6 active
EP
Eileen Price
Reception queue
● Live3:42
AI
AI Receptionist
Booking a check-up
✦ AI1:12
TW
Tom Walsh
FMC mobile extension
↙ Inbound0:31
HG
Harlow Glazing
Accounts
↗ Called back2:05
AI Live Analysis

Caller: “…we need three more handsets and want to go full fibre…”

Mood
82%
Intent: Upgrade · High value ⚡
Card Payment Safe

Recording paused while card details were read out. Nothing stored.

Live coverage checker

What speed can you get at your address?

Real-time results straight from the national networks — the actual full fibre and SOGEA speeds available at your premises, not a guess.

  • Every address at your postcode
  • Real download and upload speeds
  • What those speeds mean for your phones, video calls and backups
Mobile signal checker

Which network works best at your site?

Official Ofcom coverage for EE, O2, Three and Vodafone — indoors and out.

Indoor and outdoor 4G and 5G signal for EE, O2, Three and Vodafone at your postcode — from Ofcom’s official coverage data.
portal.steadylinecomms.co.uk/ai-receptionist
AI Receptionist · Live
Riverside Dental · 07:52

Caller: “Hi, I’ve got really bad tooth pain again, I think it’s the same one as before. Can anyone see me today?”

Detected intent
Emergency appointment
From memory
Same tooth · 3rd call this year
Mood
Anxious
Booked 10:20 today with Dr Shah
Confirmation sent by text
Reception emailed a two-line summary
New · Steadyline AI

Never miss another call

Steadyline AI answers in a natural voice, books appointments, takes payments safely and hands over to your team with a full summary — 24 hours a day.

  • Answers every call, day or night
  • Books, reschedules and takes messages
  • Connects to your CRM, calendar and 1,500+ apps
Why Steadyline

Communications that stay steady

We keep it to what we know inside out — lines, mobiles and phones — and we do it properly. Everything we do comes down to three things.

Reliable

Connections and phone systems designed with backup in mind, monitored, and fixed fast when something does go wrong.

Straight answers

Plain English, honest recommendations based on how you actually work — never on commission.

One point of contact

You deal with the same person from first call to install and beyond. No being passed around.

Memory & context

Know who’s calling — and why — before you say hello

Steadyline remembers every conversation and pulls in what your systems know, so whoever answers already has the whole story.

Memory

Every call, email, chat and WhatsApp remembered — what they asked, what was promised, how they felt and how they like to be contacted.

Context

Account, open deals, tickets, invoices and appointments from your CRM and business apps — on screen as the phone rings.

Shared by the team

Transfer a call and the summary goes with it. Nobody asks the customer to repeat themselves.

Private to you

Your customers’ memory stays in your account, UK-hosted — never shared between businesses.

SW
Incoming · Sales queue
Sarah Whitfield
Harbour View Dental · 07700 900123
Memory
3 weeks ago
Asked about 4 extra SIMs and full fibre
Last week
Emailed: renewal is in March
Yesterday
WhatsApp: prefers a callback, not hold
Context
Account14 lines · £486/mo
Open dealFull fibre + 4 SIMs
RenewalMarch 2027
Mood last call😊 Positive
From
Knows every caller. Greet Sarah by name — offer SIMs + full fibre on one bill, lined up with her March renewal.
The Steadyline apps

Your office phone, in your pocket

Native Steadyline apps for iPhone, Android, Windows and Mac. Same number, same team, same presence — wherever you are.

  • See who’s calling — and what they called about last time — before you answer
  • Live transcript and AI-suggested next steps during the call
  • Team presence: who’s free, on a call or at lunch
  • Transfer, record, translate and switch devices mid-call
Steadyline app — incoming call with AI memory
Steadyline app — live transcript during a call
Steadyline app — team presence
Desktop app

Built for the desk — works over everything

The Steadyline desktop app for Windows and Mac. The Steadyline call drawer docks along the bottom of your screen over whatever you’re working in — Outlook, your CRM, spreadsheets — and every call can be dragged to a colleague.

OutlookST
New mailDeleteArchiveReply
FocusedOther
SW
Sarah Whitfield10:45
Re: extra SIMs and full fibre
Thanks Sophie — can we line it up with March?
KL
Kestrel Logistics10:31
Renewal quote — 22 lines
Could you send the revised figures by Friday…
OV
Oakfield Vets09:58
Porting date confirmed
Great news, the number moves on Tuesday…
DS
Tom Price09:12
Monday sales board
Board’s on the TV — nice week everyone 🎉
MR
Priya ShahYesterday
New lead: Brookfield Physio
6 users, wants Teams calling + new SIMs
CB
Chris BurgessYesterday
Install pack — Harbour View
Router config attached
Re: extra SIMs and full fibre
SW
Sarah Whitfield
To: Sophie Turner · 10:45

Hi Sophie,

Thanks for the call earlier. We’d like the four extra SIMs for the new hygienists, and full fibre if it’s available at the practice.

Many thanks,
Sarah Whitfield
Practice Manager · Harbour View Dental

Drop on a teammate
DS
Tom Price
Sales Manager
On a call
JN
Sophie Turner
Business Development
Available
GL
Lucy Hart
Customer Service
Available
SWSarah Whitfield
SWSarah Whitfield02:14 · Harbour View Dental
Always there
Docked along the bottom of your screen, over Outlook, your CRM or anything else.
Drag to transfer
Drag the caller onto anyone who’s free — the AI summary goes with the call.
Knows the caller
Caller memory and suggested next steps right in the bar.
Straight to the person who’ll look after you

Talk to the person who’ll actually look after you

No call centre, no ticket number. Book a video call straight into Mark’s calendar and you’ll speak to the person who designs, installs and supports your service.

Free, no-obligation review

Ready for a steadier line?

Get a free, no-nonsense review of your lines, mobiles and phone system — we’ll show you what to keep, what to cut and what to fix.